To cope with the increasing demand for appointments we have changed the type of appointments patients can access. For medical emergencies – that is medical problems that must be seen that day you use the telephone triage system. The receptionist will take your details and a clinician will ring you back. If appropriate you will then be booked into a same day emergency appointment with an advanced nurse practitioner. We request patients call as early as possible so we can help triage you as quickly and safely as possible.
Please be aware this service is for urgent medical problems only. Medication requests and blood results should be managed by our receptionists in the usual way.
Please help us by –
- Only using this service when you have a condition that cannot wait for a routine appointment.
- Using the website for repeat sick note requests.
- Making good use of reliable online self help advice.
- Using the ‘Ask a Question’ facility on the website.
- Booking a telephone appointment to discuss a condition if appropriate with your GP on Advanced Nurse Practitioner.
For non urgent medical problems you can book routine appointments with your named GP or advanced nurse practitioner, practice nurse or healthcare assistant. You no longer have “to ring on the day” for a non emergency appointment.
Additional Access to Primary Care Services
We now have 6.30 – 8 and weekends service provided by the federation of practices we are part of:
You can now book appointments to see a GP or nurse via the Mid Hampshire Access Hubs. They are open evenings and weekends to give additional access to primary care services.
- 5pm-8pm Monday to Friday
- 8am-4pm Saturday and
- 8 am-12 noon Sunday
Locations in Winchester and Andover
Appointments with a GP and Nurses and can be booked two weeks in advance by contacting Reception. You can only be seen in the hub if you give permission to share your electronic health record with the clinician, you will therefore be asked a for consent to share you medical record at the time of booking the appointment. For further details follow the link below: